In our business, trust is essential

Our profession requires us to be a trusted safe. You entrust us with the fruits of your labor, and it's only natural that we should protect them with the highest standards.

10 key points to earn your trust

Over 100,000 users

Today, over 100,000 users place their trust in us. Our customers range from self-employed entrepreneurs to associations and SMEs. Maintaining a high level of quality for everyone is our priority, and we regularly measure our customers' satisfaction levels to ensure this.

Rated "excellent" by our users

Getting customers isn't the hard part. Keeping them happy and loyal remains a daily challenge. Our customers are regularly asked about the quality of our service, and they rate us.

  • Rated Good to Excellent on Trustpilot (4.6/5)
  • Rated Excellent on Apple (4.7/5)
  • Rated Excellent by our rating system (15,000 reviews)

4,5/5

on Trustpilot

4,6/5

on App Store

4,6/5

on NPS Anytime

Your funds are protected

Money deposited in Anytime accounts is isolated from the company's cash flow. If Anytime were to go bankrupt, your funds would be returned to you in full, as they are ring-fenced in the books of Crédit Mutuel Arkéa or Société Générale. This means that no one but you has access to your money. Neither Anytime nor anyone else. 

In the event of bankruptcy of Crédit Mutuel Arkea or Société Générale, funds deposited in these banks are guaranteed by the Fonds de Garantie des Dépôts et de Résolution (FGDR) up to €100,000 per customer. The risk of these two banks going bankrupt is unlikely: they are the largest banking groups on the French market.

Protecting your identity

In France, over 200,000 people are victims of identity theft. To guarantee your security and protect your identity, we carry out video identification to verify the identity document and the correspondence between the photo on the identity document and the person presenting the identity document.

Securing 3D purchases

Anytime uses 3D Secure technology to secure your online payments. When required, you will need to validate your transactions either by logging into the Anytime application or by entering the code received by SMS.

Strong authentication

This system reinforces the security of online payments. It verifies that you are the originator of the payment and meets the 3 conditions below:

  • information that only you know: password or secret question
  • using a device that belongs to you alone: cell phone
  • a personal characteristic: facial recognition or fingerprint

Fraud insurance

Anytime includes payment protection insurance on all its cards, protecting you in the event of fraudulent use of your card up to €3,000.

Lock/Unlock

Simply log on to your customer area to manage your cards and your account:

  • - Blocking or unblocking contactless payments
  • - Blocking or unblocking Internet payments
  • - Block or unblock your cards
  • - Authorize or deny access to collaborators 

Protecting your data

Anytime does not and will never sell your data. We earn our living from the package fees and commissions paid by Mastercard, not from the use of your data.