The range of products and services offered by neobanks is constantly improving to meet the needs of professionals. Simple banking services, reduced fees, ergonomic management interfaces... These new players are gradually expanding their field of action and challenging the balance of the market.
Services specially designed for businesses
The market for neobanks for professionals and businesses is undergoing radical change. New offers are emerging to meet the needs of this clientele.
These "new generation" banks offer traditional banking services such as personal or business account management, various types of bank cards, savings books and credit offers. Entrepreneurs also have access to personalized services such as direct links with accounting software, expense management, automated payroll management and transfer certificates.
Simplified procedures, free of charge
Traditional banks are often less responsive and more costly than neobanks. While it can take several weeks to set up a business account with these banks, with a great deal of red tape, most mobile banks make it possible to apply for an account in just a few minutes. Once the account has been validated, the entrepreneur can access the services included in the package.
Thanks to lower structural costs (no physical branch, fewer staff), neobanks can afford to offer attractive, totally transparent rates.
Continuous improvement of the customer experience
If neobanks are posting sharply higher rates of new business customer acquisition, it's also thanks to a user experience that matches their sales pitches, encouraging referrals.
The customer experience is a major challenge for these new players. Continuous improvement requires a better understanding of customers' needs and habits, and a strengthening of human relations to support the expansion of their offer to include savings and credit products. Today, several mobile banks stand out from the crowd by offering advanced functionalities tailored to businesses of all sizes.
A broader range of products and services
To appeal to professionals and private individuals alike, neobanks must inevitably extend their range of products and services beyond day-to-day banking. Some have already launched savings and credit offers. For the moment, only Manager.one offers credit to its customers, as it is backed by the independent, family-owned bank Wormser Frères, which analyzes applications and grants loans.
Neobanks therefore have a number of advantages to win over entrepreneurs, especially the self-employed. Anytime is one of these players, with over 100,000 customers already placing their trust in the company. Anytime stands out for offering more services than other neobanks for professionals, and for its clear, transparent pricing.