Since the beginning of the year, companies have been required to complete all their administrative formalities on the guichet unique, a portal managed by INPI. Due to major malfunctions, it is once again possible to use the Infogreffe site for certain procedures.
Infogreffe: formalities for striking off or modifying certain companies
However, the site is experiencing disruptions which led the government, in a decree dated December 28, 2022, to institute an emergency procedure. This procedure, which refers entrepreneurs to the guichet-entreprises.fr website, can only be activated in the event of " serious difficulty ".
If, despite this, the formality cannot be completed due to a malfunction, it is possible to carry out certain formalities on the Infogreffe portal. According to the decree of December 28, 2022, these include deregistration and amendment formalities for " non-trading companies and companies other than trading companies, liberal practice companies, legal entities subject to registration in the Trade and Companies Register that do not come under the jurisdiction of chambers of commerce and industry or chambers of trade and crafts, industrial and commercial public establishments, commercial agents, economic interest groupings and European economic interest groupings ".
In a press release issued on February 16, the government announced that "modifications and cessations involving registration in the Trade and Companies Register (in particular modifications/cessations of commercial, craft and agricultural companies) " could also be carried out via Infogreffe. The Infogreffe portal will be partially reactivated until June 30, 2023.
Improvements to the one-stop shop
In its press release, the government stated that it was currently making improvements to the one-stop shop, " so that these difficulties do not adversely affect economic activity ".
The measures mentioned are, firstly, the completion of " IT work " that hasaccelerated the processing of files, and the temporary authorization of " paper-based channels [...] to complement electronic channels ". The government also estimates that the partial reopening of the Infogreffe portal could handle " up to 15% of the total flow of formalities ".
The government is also announcing, over the coming weeks, " a major effort to monitor and reinforce customer satisfaction and the user experience [...] to ensure that the one-stop shop delivers full satisfaction for its users ".
According to the press release, almost 266,000 formalities have been processed by the one-stop shop since it opened on January 1.